Legal

Refund Policy

Last updated: January 2026

Cancellation by Guest

  • More than 48 hours before activity: Full refund
  • 24–48 hours before activity: 50% refund
  • Less than 24 hours before activity: No refund
  • No-show: No refund

Cancellation by Hanuman World

If we cancel your activity due to weather or operational reasons, you will receive a full refund or the option to reschedule at no additional cost.

Refund Processing

Refunds are processed within 7–14 business days to the original payment method. For assistance, contact us at +66 62 979 5533 or support@hanumanworldphuket.com.